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Customer Help

Your satisfaction is our priority.

Common purchase questions answered

Orders and Shipping

Most orders are processed the same day they are received. Generally, we aim to get all orders out in 2-3 days time.

You will be prompted to make an account at checkout. If you wish to make an account prior, please click on the Account Profile icon.

If your order is already placed, please reach out to us here. If you are simply wanting to update your shipping address ahead of ordering, please click here.

We will send you tracking details once your order ships via the email we have on file for your account.

Predator’s Archery does not store any credit card information on our web server. Paypal stores your credit card information and has a privacy policy explaining that here.

Predator’s Archery charges all applicable sales tax based on your country of origin and the laws in place in your country pertaining to sales tax collection.

We ship all orders worldwide.  Email with item inquiry for price quote.  [email protected]

Your items will come in a variety of different packages per each individual item ordered and may be combined into one box for efficiency.

Please reach out to us here and we will give you next steps on returning merchandise to us.

If you need to swap an item

Returns and Exchanges

We offer a 30 day money back guarantee on all products with a few exceptions  Dry fired and derailed bows are not refundable. Customers are responsible for all shipping charges unless the return is do to the fault of Predator’s Archery.  Please reach out to us here and mention the order number that you would like to initiate a return for.

We are sorry that happened. Please reach out to us here and we will initiate a return and send you the right product within 2 business days, subject to product availability.

We are sorry that happened. Please reach out to us here and we will initiate a return.  A replacement product will be shipped in two business days when we receive proof of damage or returned item

Please reach out to us here and we will give you next steps on returning merchandise to us.

Please visit our Customer Help center by clicking the icon next to your account profile. 

If your order is already placed, please reach out to us here.

Yes, if the processing has not already occurred.  Please reach out to us here

Unfortunately you cannot pre-order at this time. We hope to offer qualifying products for preorder in the near future.

Worldwide shipping

We charge actual shipping rates

Easy 30 days returns

30 days money back guarantee. Restrictions apply

International order inquiry welcome

Email for price quote. [email protected]

100% Secure Checkout

PayPal / MasterCard / Visa

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